Privacy & Cookie Policy


We take your personal information and online security very seriously.  This is how we protect your information;

Please don’t hesitate to Contact Us if you have any questions or concerns in regard to your privacy.

General Privacy Information
You can rest assured that we keep your information very safe and confidential.
We believe that your use of our website should be safe, secure and private when you buy from us.  This policy explains how do that and why.
Our Privacy and Cookie Policy applies regardless of how you buy from us.  This may be on our website, app, or by phone.
By disclosing information on our website, app or by phone, you agree to this policy and give consent for the collection and use of the information provided in the ways set out in this policy.
Our Privacy and Cookie Policy ceases to be in effect on third party websites, they are outside of our control.
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Secure Customer Information & Use
To enable us to process and complete your order you’ll need to provide us with certain information about yourself, such as your name, address, phone number and email address.
Your information is requested during the checkout process.  We only collect and store the information from you that is necessary to complete your order and to contact you.  We only use your phone contact for matters in relation to your current order.
We may need to let certain partners have your name, address, phone number and order information, as some products are made and/or dispatched directly from these suppliers.  They will only use this information to complete and deliver your order.
If you opt in, we may from time to time send you newsletters that may be of interest to you.  You can unsubscribe from future email newsletters at any time.
We collect information you give us, lawfully and in accordance with the Data Protection Act 1998.  We will never sell or let third parties have access to your details unless stated here or directed by a legal authority.
To request a copy of the information we hold about you, please write to us at Present Minded, The Grist Mill Building, Coldharbour Mill, Uffculme, Cullompton, Devon EX15 3EE or via our Contact Us page.
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Secure Payments
Our website is set to secure thought the store, the website has secure pages, fully encrypted by Secure Socket Layer (SSL) software and remains secure during your browsing and also the checkout process.
You can see if the page is secure by checking a couple of areas in your web browser;
  • at the start of the web address bar shows https:// (the ‘s’ shows it’s in secure mode)
  • a padlock or key next to the address bar or on the bottom of your web browser will show that it’s in secure mode
We will never see your payment account details as we use payment gateways to process the monetary transaction for us.
Our payment gateway providers are:
PayPal adheres to international Payment Card Industry (PCI) and Cardholder Information Security Program (CISP) standards for data protection.

Skrill (Moneybookers) is fully compliant with the Payment Card Industry (PCI) Compliance security standards and is committed to TRUSTe Privacy Programme.
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General Cookie Information
Cookies are small text files that are placed on your web enabled device when you browse websites and use online services.
Our cookies cannot be used to identify you and they do not contain any of your personal details.
Our website uses cookies to enable you to move around the site, provide certain basic features and enhance the functionality and performance of the website, helping provide you with the best user experience we can.
Our cookies can't harm your computer; they just help make our website work in the way you’d expect.
Our cookies help:
  • our website work as you'd expect
  • to remember you when you visit our website
  • to remember your settings during and between visits
  • improve the speed/security of our website
  • to show you products in more detail by using embedded videos
  • you to share pages with social networks like Facebook and Twitter
  • personalise our site to you to help you get what you need faster
  • us see how our website is used by our customers
  • us to continuously improve our website
  • us to make our marketing more efficient (ultimately helping to offer the service we do at the price we do it)
We do not use cookies to:
  • collect or store any personally identifiable information
  • collect or store any financial or sensitive information
  • pass data to advertising networks
  • pass personally identifiable data to third parties
  • pay sales commissions
Our Privacy and Cookie Policy ceases to be in effect on third party websites, they are outside of our control.

You can learn more about cookies at as well as reading further details about the Cookies We Use and what they do below.
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Cookies We Use

To make full use of our website in the way it’s intended, your web enabled device will need to accept cookies, otherwise the website may not work correctly for you.

Cookies are broken down into groups according to what they do:

Essential cookies – are essential in order to enable you to move around and use our website.

Functionality cookies – stores information about choices you’ve made and allow us to tailor the website to you e.g. your preferred currency.

Performance cookies – for our internal purposes to help us to provide you with a better user experience.  Information supplied by cookies helps us to understand how our visitors use our website, this allows us to understand what our customers like or don’t like about us so we can improve how we present content to you.

Relevant advertising cookies – helps to present relevant content to the user.  We do not use this type of cookie.
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Third Party Links & Cookies

Our website offers additional functionality provided by third parties.  Such as videos, share buttons and links to other websites.  These all have cookies to help those services work correctly for you.

We do not and cannot control third party cookies or third party link content unless stated.  Please refer to the third party privacy policies for further information.
The privacy implications will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
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Managing Cookies

You have control of the cookies described above.  You can change the settings of your browser to control the use of the cookies.

Please note that disabling cookies will likely break the functions offered on our website.

To check cookies settings on PCs:

Google Chrome
  • Click on Settings, then Show advanced settings
  • Find the Privacy section, and select the Content settings button
  • Change as required
  • Use Allow local data to be set for the best results on our website.
Microsoft Internet Explorer 6.0, 7.0, 8.0
  • Click on Tools, then Internet options, then Privacy tab
  • Settings above Medium will disable cookies
  • Medium or below, will enable cookies in your browser.
Mozilla Firefox
  • Click on Firefox (top left), then Options, then Privacy tab
  • Change as required
  • Tick Accept cookies from sites for the best results on our website.
  • Click on the Cog (top right), then Preferences, then Privacy tab
  • Change as required
  • Tick Block third-party and advertising cookies for the best results on our website.

To check cookies settings on Macs:

Microsoft Internet Explorer 5.0 on OSX
  • Click on Explorer, then Preferences
  • Find Cookies under Receiving Files
  • Change as required
  • Use Never Ask for the best results on our website.
Safari on OSX
  • Click on Safari, then Preferences
  • Click on Security, then Accept cookies
  • Change as requires
  • Use Only from site you navigate for the best results on our website.
Mozilla and Netscape on OSX
  • Click on Mozilla or Netscape then Preferences
  • Find cookies under Privacy & Security
  • Change as required
  • Use Enable cookies for the originating web site only for the best results on our website.
  • Click on Menu, then Settings
  • Select Preferences, then Advanced tab
  • Change as required
  • Use Accept cookies for the best results on our website.
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